Returns and Exchanges Policy

At Publishers Clearing House, your satisfaction is our top priority, which is why we offer a 100% money-back guarantee on all merchandise. If you are not completely satisfied with your purchase, you may return the item within 60 days of receipt for a full refund or exchange.

Return Process

• 1.
  Locate Your Invoice

  Find the original invoice or packing slip that was included in your shipment to identify your order number and item details.

• 2.
  Indicate Return Reason

  Mark the items you are returning on the back of the invoice and specify whether you would like a replacement or a full refund.

• 3.
  Package Securely

  Place the item in its original packaging along with the completed invoice and use the pre-printed return shipping label if available.

• 4.
  Ship and Process

  Drop off the package at any authorized mail carrier; once received, we will process your credit or ship your replacement within 7-10 business days.